Software-as-a-service IT Task Automation Solution from NTRglobal Recognized for Outstanding Innovation
Dallas, (Texas) and Barcelona, (Spain) , January 27th, 2009 –
NTRglobal today announced that NTRadmin™ the on-demand IT automation and system management software-as-a-service (SaaS) received a Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine.
“NTRadmin gives IT and managed service providers a better and more cost-effective way to automate daily tasks, such as monitoring computers and servers, and performing inventory and other diagnostics to identify potential problems, such as lack of disk space, inadequate CPU speeds, outdated anti-virus control versions, etc.,” said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions. “With NTRadmin, NTRglobal has once again proven they are delivering outstanding technology innovation that helps IT optimize network systems management.”
Secure, Web-based and a welcome answer for under-staffed IT departments, NTRadmin is an IT service support and desktop management solution that enables organizations to remotely support unattended PCs and servers, automate WANs and control desktop computers and PDAs regardless of the network size, complexity or geographical location. NTRadmin features customizable NTRadmin Bots or scripting agents that automate critical IT functions such as change management and searching for, and eliminating, malware and other potentially dangerous software.
“With an expanding library of proven NTRadmin Bots and the ability of our customers to create new NTRadmin Bots on demand, the capabilities to automate inventory and monitor the network are virtually unlimited,” said CEO of NTRglobal Luis Font. “Launched just a few months ago with greater than expected customer demand in a bear IT market, we’re honored to be recognized by Customer Interaction Solutions magazine for NTRadmin as a significant and innovative solution in our growing portfolio of SaaS for IT services.”
Other NTRglobal solutions include NTRsupport, also the winner of a Product of the Year Award for innovation with NTRsupport FirstHelp, a self-service portal that is fully integrated with enterprise-grade, cost-effective NTRsupport.
More than 15,000 companies of all sizes in more than 60 countries rely on NTRglobal to deliver enterprise-grade security and reliability for on-demand remote support with NTRsupport™ for their PCs, servers and Windows Mobile devices and on NTRadmin™ to manage and automate their IT tasks. NTRglobal secure software-as-a-service (SaaS) combines award-winning functionality, proven integration, including Salesforce and other major CRM systems, point-and-click administration and scalability, global capabilities, customization and robust reporting for 360 degree visibility and compliance management. Offering a superior customer experience with dedicated regional and global support, NTRglobal applications are offered in 15 languages, including those with double-byte characters.
All NTRglobal applications are hosted from 11 data centers around the world. NTR operates these secure, global data centers with fail-over capabilities to ensure robust performance and reliability.
Founded in 2000, demand for SaaS from NTRglobal, the proven leader in delivering world-class multiplatform remote support and remote administration, continues to gain momentum with 80 percent year-over-year revenue growth.
For more information about NTRglobal, please visit www.ntrglobal.com.